Preparing for Tenant Turnover: A Checklist for Success
5 min read.
Tenant turnover is a natural part of property management, but it can be a demanding process. From ensuring the property is in excellent condition to preparing for the next renter, having a clean plan can save time and reduce stress.
Below is a step-by-step checklist to help you navigate tenant turnover successfully.
Confirm move-out details.
Before anything else, ensure you have all the move-out information confirmed. Clear communication with the departing tenant is crucial.
Sending a move-out reminder: Provide a written reminder of the lease-end date and include a checklist of the tenant's responsibilities, such as cleaning requirements and key return procedures.
Schedule a walkthrough: Plan a final inspection with the tenant to assess the property’s condition together. This helps clarify any deductions from the security deposit.
Conduct a move-out inspection.
Once the tenant has vacated, inspect the property thoroughly. Use a detailed checklist to ensure everything is present.
Document the property’s condition: Take photos or videos to record the state of the property for your records. Compare it against the move-in inspection report.
Note damages: Identify any repairs beyond normal wear and tear. This could include broken fixtures, large stains, or holes in walls.
Evaluate cleaning requirements: Ensure the unit has been left in an acceptable condition; if additional cleaning is needed, arrange for professional services.
Address repairs and maintenance.
Before showing the property to prospective tenants, make necessary repairs and conduct maintenance tasks. A well-maintained property attracts higher-quality tenants.
Fix damages: Address all issues noted during the inspection, such as repairing appliances, patching walls, or replacing broken fixtures.
Deep clean the property: Ensure the unit is spotless. Consider professional carpet cleaning or polishing hardwood floors to make the space look its best.
Check essential systems: Test HVAC, plumbing, and electrical fixtures to ensure everything works.
Refresh the property.
A little effort to refresh the space can make it more appealing to new tenants and justify a higher rent.
Repaint walls if necessary: Neutral colours best appeal to many tenants.
Replace outdated features: If budget allows, update small details like light fixtures, cabinet handles, or blinds to modernize the space.
Enhance curb appeal: If your property has outdoor areas, tidy up the landscaping and ensure clear and inviting pathways.
Review and update the lease agreement.
Take the opportunity to review your lease agreement and update it if necessary. This will ensure that you are in compliance with current laws and market trends.
Incorporate new clauses: Add any additional terms you find necessary, such as rules for pets or updated late fee policies.
Adjust the rent: Research market trends to determine if you should adjust the rent amount to stay competitive.
Market the property.
Once the unit is ready, it’s time to find your next tenant. A strategic marketing approach can help you quickly attract quality tenants.
Take quality photos: Capture high-quality images highlighting the property’s best features.
List on multiple platforms: Post your rental on popular sites and social media to reach a broader audience.
Highlight key selling points: Emphasize unique features like energy-efficient appliances, convenient locations, and recent updates
Screen potential tenants.
Thorough tenant screening is essential to ensure you find reliable renters who will take good care of your property.
Check references and credit: Verify employment, call previous landlords, and review credit reports for financial stability.
Conduct background checks: Ensure the applicant meets your safe and secure rental experience criteria.
Interview candidates: A quick conversation can help gauge the application’s reliability and suitability.
Finalize the move-in schedule.
Once you’ve chosen a tenant, Set them up for a smooth move-in experience.
Prepare the lease: Have the tenant sign the finalized lease agreement and collect any upfront payments, such as security deposits and the first month’s rent.
Schedule a move-in inspection: Before the tenant moves in, walk through the property with them to document its condition.
Provide a welcome package: Include helpful information like contact details, community rules, and emergency numbers.
Tenant turnover doesn’t have to be overwhelming. This checklist can streamline the process and set the stage for a successful new tenancy. Addressing repairs, refreshing the property, and thoroughly screening potential tenants will ensure your property stays in high demand, even during transitions.
References
How to reduce tenant turnover in your rental property in Canada. Vantage West Property Management. (2024, November 20). https://www.propertymanagementkelowna.com/reduce-tenant-turnover-canada/
Sutton, T. (2023, July 14). 10 simple ways to reduce tenant turnover & manage churn. ButterflyMX. https://butterflymx.com/blog/tenant-turnover/
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