What Is Mediation?
Dispute resolution through the Landlord and Tenant Board.
2 min read
During a tenancy, disagreements between landlords and tenants are not entirely uncommon. If you are currently in a dispute with your landlord or tenant and are willing to resolve it, mediation may be right for you.
You may be wondering, what is mediation? In simpler terms, mediation is a free service offered by the Landlord and Tenant Board (LTC) that helps both parties solve a dispute and agree on how to move forward.
Mediation by the Landlord and Tenant Board involves a neutral party, known as the mediator or the dispute resolution officer, whose goal is to facilitate discussion to determine if you can resolve the issue together. However, the mediator has no control over the final decision of the resolution.
This process is entirely voluntary and involves agreement from both parties before proceeding. During the mediation, the mediator provides information to the parties about their rights under the Residential Tenancies Act. The mediator is not allowed to give any legal advice during the mediation.
If all parties come to a resolution, a written agreement or consent form will be created that states that the landlord and tenant have resolved the issue at hand. If the mediation is unsuccessful, the original application will proceed to a formal hearing, and the discussion had during the mediation is exempt.
To request mediation on behalf of both parties, you must email the specific regional office in charge of your file to the Landlord and Tenant Board.
References
Landlord and Tenant Board. (2021, April 01). Retrieved April 12, 2021, from https://tribunalsontario.ca/ltb/
The Quarterly News. (2019, July 25). Retrieved April 12, 2021, from https://landlordselfhelp.com/the-quarterly-news/
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